Terms & Conditions

These Terms & Conditions govern the operational and service-related text messages and notifications provided by Maui Pack and Ship.

Notification Services

By providing your phone number to Maui Pack and Ship, you agree to receive operational and service-related text messages from Maui Pack and Ship.

Types of Messages

Messages may include package arrival alerts, shipment updates, mailbox renewal reminders, business hour changes, and operational service notifications.

Message Frequency

Message frequency may vary depending on the services requested by the customer.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

Customers may opt out of text notifications at any time by replying STOP. After opting out, customers will no longer receive text notifications unless they opt back in.

Help Instructions

For assistance, customers may reply HELP or contact Maui Pack and Ship directly at 808.877.0333.

Service Limitations

Text notifications are provided as a courtesy service. Delivery timing may vary depending on carrier and network conditions. Maui Pack and Ship is not responsible for delayed or undelivered messages.

Privacy

Customer information is handled in accordance with the Maui Pack and Ship Privacy Policy.